Service Advisory: Power Outage Affecting ATS-A at DFDC The Hague Resolved Fault / Issue
Scheduled on 02/09/2026 02:22:00 Estimated finish 02/09/2026 02:22:00

Earlier this morning around 7:16 AM GMT+01:00, a utility power event failure occurred at the facility. During this event, the electrical load on ATS-A did not transfer to the generator as expected. As a result, the UPS batteries supplying ATS-A were depleted, causing a power outage on this path.

Our engineering team is actively investigating the root cause of the transfer failure on ATS-A and is working to restore full redundancy as quickly and safely as possible.

Current status:
- ATS-A: Impacted by power outage (under investigation)
- ATS-B: Operational
- ATS-C: Operational

Services connected to ATS-B and ATS-C remain available and unaffected. We are currently working on restoring power to customers behind ATS-A.

We will provide further updates as more information becomes available or once the issue has been resolved.

Scheduled Maintenance – Frankfurt (FRA) – 24–25 January 23:00–04:00 CET Scheduled
Scheduled on 01/24/2026 21:00:00 Estimated finish 01/25/2026 02:00:00

As part of our ongoing expansion in Frankfurt, Netrouting will be consolidating its existing footprint from Digital Realty Trust FRA4 to Equinix FR7.

This migration includes the relocation of our L2 connections, on-ramps, and a select number of shared colocation, bare metal, and cloud platforms. During this maintenance window, we will also be activating new 100G backbone connections with NTT and Tata Communications, and upgrading our existing Arelion connection to 100G.

Maintenance Window
Start: Saturday, 24 January at 23:00 CET
End: Sunday, 25 January at 04:00 CET

Expected Impact
This maintenance is disruptive for customers using IP space in the following subnets:

• 37.46.198.0/24
• 37.46.199.0/24

Customers within these ranges will experience temporary loss of power and connectivity during the migration window.

All other Frankfurt routed IP blocks are not affected.

Customers with redundant L2 connections should only experience a temporary loss of redundancy, while traffic remains operational over the remaining path.

Purpose of Maintenance
• Migration from DRT FRA4 to Equinix FR7
• Activation of new 100G NTT and Tata connections
• Upgrade of existing Arelion connection to 100G
• Capacity expansion and resilience improvements

Our engineering teams will be on-site and monitoring throughout the entire maintenance window to ensure a smooth transition and to minimize disruption.

• 37.46.198.0/24 - All servers/hosts
• 37.46.199.0/24 - All servers/hosts