As part of our ongoing infrastructure development program, UPS-C will undergo upgrades to bring the system to its maximum design capacity. This activity will be completed across two planned maintenance windows. The first window is scheduled for:
- December 8, from 07:00 to 18:00.
- No work will be performed on ATS-C or DIST-C during this phase.
Impact – Maintenance Window #1
- No service interruption is expected.
- Customers receiving power from UPS-C will temporarily operate without UPS protection during this window.
- Unprotected utility power will continue to be supplied through DIST-C for the full duration of the work.
- GEN-C will remain available, and generator-backed protection will not be affected. Only the UPS layer of redundancy will be unavailable.
- Customers with dual power feeds from UPS clusters A and/or B will remain fully protected.
Affected Areas (power distribution busbars):
- ZA.C1.BB02
- ZA.C2.BB02
- ZA.C3.BB02
- ZA.C5.BB02
- ZA.C7.BB02
During the upgrade work, increased activity from electricians and contractors is expected. Certain common areas—including the loading bay—may experience temporary access restrictions. If you anticipate needing to collect or receive shipments on this date, please coordinate with our operations team in advance.
UPS-C
We would like to inform you of scheduled maintenance in our Miami data center affecting a portion of the Netrouting bare metal environment.
Scope of Work
As part of ongoing infrastructure improvements, we will be relocating and upgrading equipment in the following racks:
- 04.509.R1.3
- 04.509.R1.4
- 04.509.R1.5
- C2.R13
Maintenance Window
- Start: Wednesday, November 12, 2025 at 10:00 PM (Miami local time)
- End: Thursday, November 13, 2025 at 5:00 AM (Miami local time)
Expected Impact
During this maintenance window, affected servers will be rebooted as part of the migration process. If you are receiving this message, your service might be among those impacted. We will take all necessary steps to minimize downtime and ensure a smooth transition.
We appreciate your understanding and cooperation as we continue to enhance the reliability and performance of our infrastructure.
Bare metal 04.509.R1.5, 04.509.R1.4, 04.509.R1.3, C2.R13
We would like to inform you of scheduled maintenance in our Miami data center affecting a portion of the Netrouting bare metal and cloud environment.
Scope of Work
As part of ongoing infrastructure improvements, we will be relocating and upgrading equipment in the following racks:
- 04.509.R1.1
- 04.509.R1.4
Maintenance Window
- Start: Saturday, November 8, 2025 at 10:00 PM (Miami local time)
- End: Sunday, November 9, 2025 at 3:00 AM (Miami local time)
Expected Impact
During this maintenance window, affected servers will be rebooted as part of the migration process. If you are receiving this message, your service might be among those impacted. We will take all necessary steps to minimize downtime and ensure a smooth transition.
We appreciate your understanding and cooperation as we continue to enhance the reliability and performance of our infrastructure.
Bare Metal & Cloud - 04.509.R1.4 - 04.509.R1.1